Job Description:
End-to-end management of IT projects - Act as activity/project manager of enhancements and required upgrades including design, configuration, progress status, and monitoring through the development lifecycle
Hands-on implementation and support on knowledge management platforms such as SharePoint, OneDrive, Teams, Monday.com, Calendly
Serve as the main point of contact for all assigned applications & stakeholders
Successful delivery on time, on budget, on scope, and on quality standards
Take part in the review, selection, and implementation of new systems to meet company objectives
Provide enterprise-wide technical support for the company's business applications. This includes problem identification and resolution within SLA
Document all system changes and educate all affected users on solution enhancements / new solutions
Collaborate with colleagues as a technical mentor, sharing technical information, knowledge, and expertise
Matrix management of resources such as IT cross functions, external vendors, and other resources within the company
Job Qualifications:
Bachelors Degree in Industrial Engineering, information science, management information systems (or equivalent field)
1-2 years of current, professional-level experience implementing and maintaining?enterprise-wide?applications – a must
High level of project management skills – a must
Hands-on experience with Office 365 applications (Teams, OneDrive, SharePoint, Power platform) – Management and implementation – a significant advantage
Hands-on experience with Microsoft copilot studio – Management and implementation – a significant advantage
Hands-on experience with Monday.com – Management and implementation – a significant advantage
Experience and knowledge with IT system analysis, writing detailed technical and functional designs
Excellent problem solving/analytical skills and knowledge of analytical tools
Ability to learn new content areas and new skills quickly and efficiently
Excellent communication and?interpersonal?skills
Customer-centric with an ability to understand customer needs?
Highly organized, motivated, and creative?
Multi-tasking capabilities
High English proficiency - a must
Ability to travel 1-2 times a year?
Company Occupation:
Data security, High Tech, Software
Company Size:
500+